Masks are mandatory on board transit vehicles. Learn more at translink.ca/covid19.
Toll Free: 1-888-207-4055 Local: 604-398-2042
Monday to Sunday 6:30 a.m. to 11:30 p.m.
Unit 1 – 590 Beatty St., Vancouver, BC Canada
Monday to Friday:9 a.m. to 5 p.m. Saturday, Sunday, & Stat Holidays: Closed
Toll Free: 1-800-570-7245 Local: 604-488-8906
Suite 295 – 601 West Cordova (at Waterfront Station) Vancouver, BC Canada
Monday to Friday: 8 a.m. to 4 p.m. Saturday, Sunday, & Stat Holidays: Closed
The West Coast Express customer service office at Waterfront Station has closed. West Coast Express customers can now call Customer Information at 604.953.3333 for assistance or visit the Compass Customer Service office at Stadium–Chinatown Station for assistance.
To support physical distancing and overcrowding, customers are encouraged to contact the Compass Customer Service Centre by phone or the form below. Due to a high volume of requests, it may take longer than usual for us to respond. Please do not resubmit your request.