In light of COVID-19, we've made some adjustments across the transit system. Learn more at translink.ca/covid19. Close

Compass Customer Service

Compass Customer Service

Toll Free: 1-888-207-4055
Local: 604-398-2042

Monday to Friday
8 a.m. to 4:30 p.m.

Stadium-Chinatown Station

Beatty St., Vancouver, BC Canada

Temporarily Closed

Map showing Compasss Customer Service location
WCE Customer Service

Toll Free: 1-800-570-7245
Local: 604-488-8906

Monday to Friday
8 a.m. to 4:30 p.m.

Suite 295 - 601 West Cordova (at Waterfront Station)
Vancouver, BC Canada

Temporarily Closed

Map showing WCE Customer Service location
For transit schedules, fares, and trip planning, visit www.translink.ca.

Contact Us

To support social distancing, the Compass Customer Service Centres are closed until further notice. For information, customers can still call the Compass Customer Service line available with modified hours.
If you need to get in touch with us regarding your Compass Card, here is some helpful contact information.

Please enter the last four digits of your Compass Number, found on the back of your Compass Card.
Maximum 1980 characters